Contact BookedSolid AI Sales & Support
Reach our team by email, live chat, or messaging. Get fast answers on trials, billing, and automation setups.
Typical first response: under 15 minutes during business hours.
Choose the best way to reach us
Sales and support share one inbox and chat hub, so your question always lands with the right person.
Best for detailed questions, proposals, and billing.
hello@bookedsolid.aiWe reply within one business day. Priority for active customers.
Live chat widget
Use the bubble on the bottom right of any page for real-time help.
Average first reply: 5–15 minutes during support hours.
SMS & messaging
Reply to our onboarding or campaign texts to reach support directly.
We answer during business hours and monitor urgent issues after-hours.
Expected response times
We keep our support SLAs simple so you know when to expect a reply.
Live chat
5–15 min
During Monday–Friday support hours.
< 24 hours
Most replies land much faster for paying users.
Urgent issues
Monitored
We watch for outages 24/7 and post updates inside the app.
Support hours & regions
Our distributed team covers North America, UK, and Australia-friendly hours.
Standard support
Mon–Fri
9am–6pm U.S. Eastern
Extended coverage
UK & EU
Early-morning U.S. overlap
After-hours
Critical only
Platform reliability & uptime monitoring.
Sales & growth questions
Talk with our sales team about plans, onboarding, and ROI for your funnels and appointment flows.
- Best contact: hello@bookedsolid.ai with your use case and target lead volume.
- For trials, reply to any onboarding email or live chat message and we’ll pick up the thread.
Product & technical support
Need help with chatbots, campaigns, or integrations? Our support team is built around fast problem solving.
- Fastest: use the in-app live chat for guided troubleshooting and quick wins.
- For logs or screenshots, email hello@bookedsolid.ai with subject “Support”.
- Reply directly to system SMS messages for quick follow-up on active campaigns.
Not sure which channel to use?
If your question is urgent, start with live chat. If it needs context, send an email. Either way, you’ll hear from a real human.
Please avoid sharing passwords or sensitive data. Our team will guide you through a secure workflow if needed.